Privacy Policy

At The Petrenko Group, we understand that client privacy and discretion are paramount, particularly when handling luxury waterfront properties and high-value transactions. We are committed to protecting your personal information and ensuring a secure, confidential experience.

This Privacy Policy outlines how Vic and Amy Petrenko ("we," "our," or "us"), doing business as The Petrenko Group with Premier Sotheby’s International Realty, collect, use, safeguard, and disclose your information when you visit our website, use our real estate services, or contact us.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you make inquiries, request property valuation, submit contact forms, or subscribe to our market updates. This information may include:

• Contact details: Your name, email address, phone number, and physical mailing address.
• Property preferences: Search criteria, homes of interest, budget constraints, neighborhood preferences, and specific waterfront or luxury feature requests.
• Financial and transactional criteria: Information related to your buying or selling timeline, relocation status, or general eligibility to facilitate professional real estate consultations.
• Automated data: To run and optimize our website, we may collect technical information such as your IP address, browser type, device details, and browsing activity on our site via standard cookies and web analytics tools.

2. How We Use Your Information

We use the information we collect to advocate for you, prepare strategic transaction recommendations, and deliver white-glove advisory services. Specifically, your data supports:

• Real Estate Client Service: Preparing properties for side showings, running comparative market analyses (CMAs), responding to inquiries, coordinating inspections, and presenting offers.
• Communication: Contacting you with relevant updates, new MLS listings in Lake Norman/Charlotte areas, blog publications, and scheduled market reports. We operate on direct, transparent lines and will never spam you.
• Website Development: Resolving navigation challenges, improving content accessibility, and personalizing user experience.
• Compliance & Legal Duty: Satisfying real estate broker obligations, licensing compliance in North Carolina, Georgia, and South Carolina, and ethical requirements expected in the professional luxury industry.

3. Discretion & Protection of Your Data

Our military background has instilled in us a rigorous standard for discretion, integrity, and information safety. We do not sell, rent, or lease our client rosters or your personal information to third parties.

We may share information under highly limited circumstances, only as necessary to achieve your home buying or selling goals:

• Sotheby’s International Realty Network: Sharing property requirements or listings with Premier Sotheby's International Realty affiliates is done carefully to give you premier global exposure, in line with your service preferences.
• Transaction Services: Real estate coordinators, closing attorneys, inspectors, appraisers, homeowners associations, or mortgage professionals required to execute your transaction, standardly vetted and shared only with your continuous consent.
• Legal Obligations: When forced by legal mandates, court orders, or regulations associated with real estate commissions or governmental bodies.

4. Cookies & Analytics

We use cookies to enhance your online search activity, keep you signed in to personalized listings, and calculate anonymous traffic statistics. You can control cookie preferences directly through your individual browser software. Denying cookies may limit certain interactive features of our listing platform.

5. Your Rights & Options

You have complete ownership over how your personal details are gathered and shared. You may:

• Access or Edit Information: Contact us to verify what details we store, or request updates, edits, and spelling corrections in our databases.
• Request Erasure: Instruct us to remove your phone, email, and contact listing files from our local databases at any time.
• Opt-Out of Newsletters: Use the "Unsubscribe" button in our digital market updates or property alert emails, or directly reply to us requesting exclusion from general real estate distribution list communications.

6. Policy Revisions

This Privacy Policy may occasionally receive structural changes as new real estate compliance directives come into force. Any updates will automatically reflect on this page, accompanied by a revised last-updated date label at the top.